Hotsale USB Drive
Plastic USB Drive
Credit Card USB Drive
Wooden USB Drive
Metal USB Drive
Leather USB Drive
PVC USB Drive
Pen USB Drive
Cartoon USB Drive
Jewelry USB Drive
Liquid USB Drive
Food USB Drive
Bracelet USB Drive
Mini USB Drive
Lanyard USB Drive
Laser USB Drive
Swivel USB Drive
USB Packages
USB Accessories
USB LOGO Show
 

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FAX:   +0086-755-23447103
Web:  www.sharp-bill.com
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          Q&A
Home >Q&A

[Q] Are you factory or trade company?
[A] We are USB drive factory locate in Shenzhen of China. Address is 3F,1Bldg.,Heibei Industrial Park,Bantian,Longgang,Shenzhen. Website: www.sharp-bill.com

[Q] What kind of USB can you offer?
[A] We can offer Plastic USB, Metal USB, Penlike USB, Silicone USB, Wooden USB, Leather USB, Cartoon USB, Laser USB, Mini USB, UPD USB, mini USB etc. OEM & ODM USB drives are available also.

[Q] If I need a new shape USB, could you have the technology to make it?
[A] Yes, we can do customized shape(custom design) USB. If you have any good idea on USB, we also can help you to make is into a new mold USB. The cost is up to the new customized shape USB work.  

[Q] What capacity USB can you offer?
[A] We can offer 8MB, 16MB, 32MB, 64MB, 128MB, 256MB, 512MB, 1GB, 2GB, 4GB, 8GB, 16GB, 32GB at the moment. Please note, we don't do any updated USB(fake USB). But we will offer different chips for customers to choose price.

[Q] What's the MOQ of your products?
[A] 50pcs for ordinary usb. Few USB have high MOQ, like 500pcs. Please contact us for check details.

[Q] Can you print customer's LOGO on USB?
[A] Yes, we can print LOGO on USB. We offer different LOGO technology for different USB. Please check follow table:

LOGO Technology:

USB Model LOGO Technology
silk-screen
LOGO
Laser
Engraving
Embossed
LOGO
Colorful
Printing
Hot
Stamping
Dispensing
(Sticker)
Plastic USB ?━ ?? ?? ?━ ?━ ?━
Wooden USB  ?━ ?━ ?? ?? ?━ ??
Metal USB  ?━ ?━ ?? ?━ ?? ??
Leather USB  ?━ ?? ?━ ?━ ?? ??
Silicon USB ?━ ?━ ?? ?? ?? ?━
PVC USB ?━ ?━ ?? ?? ?? ?━
Pen USB ?━ ?━ ?? ?? ?? ??
Credit Card USB  ?━ ?━ ?? ?━ ?? ?━
Jewelry USB  ?━ ?━ ?? ?? ?? ??
Liquid USB  ?━ ?━ ?? ?━ ?? ?━
Other USB ?━ ?━ ?━ ?━ ?━ ?━

[Q] What's the LOGO print cost?
[A] LOGO cost is different on technology. Please check:

LOGO Cost:

LOGO Technology LOGO Cost
Front Side Back Side
Silk-screen LOGO $0.03/color $0.03/color
Laser Engraving Free $0.03/pc
Embossed LOGO Free $0.03/pc
Colorful Printing $0.15/pc $0.15/pc
Hot Stamping Free $0.03/pc
Dispensing (Sticker) Free $0.03/pc

[Q] If customer needs USB in a special color, could you make USB color by pointed color pantone?
[A] Yes, we can make USB into special color as pointed color pantone. If your order is over than 1,000pcs.There will no cost for special color. If quantity is lower than 1,000pcs. We will charge $30.00 as color oil cost. 

[Q] What's your payment method?
[A] We accept Bank transfer, Paypal, Alipay, Escrow, Western Union etc. as payment method.

[Q] Do you accpet Paypal or Alipay?
[A] Yes, we do accpet Paypal or Alipay as escrow payment way.

[Q] Do you have a warranty for these USB drives?
[A] Yes, 5 years as warranty for our USB.

[Q] What's the warranty Policy?
[A] Warranty 5 years, but not includes contrived broken. The defective productions will be replaced as soon as possible by Sharp Bill.        

[Q] What's the shipping way?
[A] We can offer series of shipping ways, like EMS, UPS, DHL, FedEX, TNT, Post, SF etc. All orders are shipped using above ways and are dispatched within lead time. We will choose the best shipping for you, so it's need for you to tell us your detailed address before orders.

[Q] What's the shipping cost?
[A] Please contact our Sales personnels for checking detailed shipping cost. We can help you to save tax by writing down value on Invoice. A Tracking Number will be sent to you via e-mail after your order has been shipped.

[Q] How do you pack these USB drives?
[A] Current gift boxes, colorful boxes, paper boxes, blister package, plastic boxes, tin boxes, wooden boxes, leather boxes, crystal boxes, PP bag, ploy bag etc for the choice. Packing design can be changed as customers need. OEM & ODM box is available for big quantity orders. All USB will be carefully packed and shipped to you in carton boxes.

[Q] Customer needs some accessories, like lanyard, keyring, can you offer them with USB?
[A] Yes, we can offer lanyard,keyring,USB Cable,CD Driver,Neck Strap,User Manual etc. as optional accessories.

Accessories Cost Remarks
Keyring $0.03/pc different size
Lanyard $0.03/pc black, 6mm width
USB Cable  $0.10/pc USB2.0
CD Driver  $0.07/pc for Win98
Neck Strap $0.03/pc black, 6mm width
User Manual $0.01/pc different languages  

[Q] Cutomer wants sample(s) to test quality, Could you offer?
[A] Yes, we can offer samples(s) for customers to test quality.

[Q] Your sample(s) is free or not free?
[A] Sample(s) is free for real order. If you have confirmed order to us, we can offer you free sample(s) with LOGO or without LOGO to test. If you are a new customer to us. Haven't any real order, just want to buy some samples for test. Then these samples will be charged, not free.

[Q] What's the sample lead time?
[A] 1-2days for sample without LOGO. 2-3days for sample with LOGO.

[Q] What's the lead time for mass produce?
[A] Please check:

[Q] My customer needs us in a short time, will you be able to do it in rush?
[A] Yes, we can do urgent order. 2-3days rush delivery is available.

rush delivery is available

Quantity Delivery Time
1??500pcs 1??2 workdays
500??3,000pcs 2??4 workdays
3,000??8,000pcs 4??6 workdays
8,000??10,000pcs 6??8 workdays
Over 10,000pcs TBA (to be arrangement)

[Q] After shipping, when can I get USB from you?
[A] A Tracking Number will be sent to you via e-mail after your order has been shipped. You could check it from UPS DHL TNT FedEx EMS website. PLEASE NOTE: Please allow 2-9business days for your shipment to arrive.


Updated by Sharp Bill Technology Corporation Limited on Jan.23th, 2009.

 

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